A selection of past talks and workshops
- Confab Intensive (Seattle WA) – 19-21 September 2016 – From Analysis to Synthesis: Tools and Techniques for Discovery Work (workshop)
- Collective Conference (Atlanta GA) – 8-10 June 2016 – From Analysis to Synthesis: Tools and Techniques for Discovery Work (workshop)
- Collective Conference (Atlanta GA) – 8-10 June 2016 – Putting Together the People Puzzle
- MinneWebCon (Minneapolis MN) – 25-26 April 2016 – Putting Together the People Puzzle
- UX South Africa Conference (Cape Town) – 24 November 2015 – Designing Content to Support the User Experience (workshop)
- Confab Intensive (Portland OR) – 31 August 2015 – From Analysis to Synthesis: Tools and Techniques for Discovery Work (workshop)
- Sydney Content Strategy Meetup – 30 June 2015 – Putting Together the People Puzzle
- SXSW Interactive (Austin TX) – March 2015 – Content is messy, and people are too
- DCL webinar – 10 December 2014 – Back to Basics: Getting the Content Essentials Right [slides]
- Confab Higher Ed (Atlanta GA) – 12 to 14 November 2014 – Getting your specs in a row: your role in CMS selection [slides]
- MIMA Summit (Minneapolis MN) – 15 October 2014 – The People Puzzle: Making the Pieces Fit [slides]
- UX Craft Conference (Cape Town) – 3 to 4 October 2014 – Day 2 keynote [slides]
- UX Craft Meetup (Cape Town) – 21 August 2014 – Content’s Forgotten Corners [slides]
- Content Strategy Summit (online) – 19 August 2014 – Putting Together the People Puzzle [slides]
- CS Forum 2014 (Frankfurt, Germany) – 1 to 3 July 2014 – The People Puzzle: Making the Pieces Fit [slides]
- Midwest UX (Grand Rapids MI) – 17 to 19 October 2013 – Distant Land, Different Life [slides]
- Dare Conference (London) – 23 to 25 September 2013 – 2012: My Very Own Disaster Movie [slides]
- New York Content Strategy Meetup – 8 April 2013 – Talk to the People: Customer Interviews for Content Strategists
- IA Summit (Baltimore MD) – 7 April 2013 – Schrödinger’s IA: Learning to Love Ambiguity [slides]
- Confab London – 25 March 2013 – Talk to the People: Customer Interviews for Content Strategists [slides]